Cosmetic procedures will only be performed after obtaining physical and written consent from the patient, you. Advanced Cosmetic Medicine will provide a list of common side effects which are including but not limited to each individual treatment. If you are concerned, we ask you to raise your questions with Dr. Rahma Targett or seek a second opinion, we support conducting further research before consenting to any type of cosmetic or medical procedure with Advanced Cosmetic Medicine. Whilst we do our best to screen patients, we cannot completely predict outcomes and guarantee your suitability for individual treatments. Please have in mind there will always remain the possibility of adverse reactions to products that are used. Proceeding with any treatments will be done at the patient, your own risk and cost.
At Advanced Cosmetic Medicine we DO require a $100 Initial Consultation Fee to be paid upfront on the day of your appointment.
However, if you do agree to go ahead with a cosmetic or medical treatment on the day of your initial consultation, we may waive the consultation fee and you will only pay for your treatment/s, this is EXCLUDING HydraFacials and Laser Genesis treatments.
ALL treatments and procedures must be paid full on the day.
If you have any questions regarding this policy, please do not hesitate to ask Dr Targett or our friendly reception staff.
By signing the ACM Terms and Conditions Policy Form you are agreeing that you will provide 48 hours’ notice if for any reason you are unable to attend your appointment. If you fail to attend your appointment ACM reserves the right to apply a $100 non-attendance fee to your account. Confirmation reminder text messages are sent Three days prior to your appointment date, manual reminders will be sent the day before by our reception staff if you fail to respond to our automated SMS system, it is important that you reply back to our confirmation messages.
If you have paid a $100 Online Booking Fee and do not attend the appointment without giving appropriate notice the booking fee will be charged as a non-attendance fee.
Online bookings are charged a $100 booking fee, this fee acts as a deposit and is credited to your account to help pay for your consultation / treatment. Should you fail to attend your appointment without giving the required 48 hours' notice, you will forfeit your online booking fee and it will be charged as a non-attendance fee.
Aftercare instructions for the specific treatment you have done will be sent to the email address that you have provided for us. As part of this policy, you are agreeing that you will follow these instructions. Should you experience any type of reaction from a treatment that is not listed on the aftercare instructions and you believe is out of the ordinary I agree I will contact Advanced Cosmetic Medicine staff and/or Dr. Targett ASAP.
Failure to report adverse reactions Advanced Cosmetic Medicine is not liable for any complications or compensation.
At Advanced Cosmetic Medicine, Botulinum toxin is charged on a per-unit basis. Dermal fillers are charged on a per ml basis.
Advanced Cosmetic Medicine charges for top-ups on a per-unit basis.
Advanced Cosmetic Medicine charges for dermal filler top-ups on a per ml basis. You will be offered a follow up appointment four weeks after your procedure. Final results are best seen at this time because the filler has settled and fully hydrated and there is no longer any swelling. If the client requires a top-up at this time it will be at the expense of the client.
Different people will react to botulinum toxin in different ways. Some people will require higher doses than others to achieve the same result. Some people may not achieve any effect from botulinum toxin. This is known as botulinum toxin resistance. ACM is not able to control these situations. ACM do not offer free top-ups or offer refunds if your botulinum toxin has not worked. The patient is required to accept the risk that botulinum toxin may not work effectively on them. ACM will offer a free follow-up consult to discuss possible options and alternative brands. Please wait for two weeks after receiving botulinum toxin to allow time for it to work.
Advanced Cosmetic Medicine does not offer half mls of dermal fillers. Should you require less than one ml of dermal filler, you are required to pay for the price of one ml. The remainder of the dermal filler will be discarded or your doctor may suggest other areas for the product to be placed for enhancement. You are under no obligation to use the remainder of the product.
You are responsible for ensuring that payment is made for your account by either cash, Eftpos, credit card, Zippay (5.5% Surcharge) or Afterpay (6% Surcharge). If for any reason your chosen method of payment is declined, you may enter into a bank transfer payment agreement. You will be required to complete and sign a written agreement to pay by bank transfer.
Treatment and procedures must be paid in full on the day of your appointment.
The cost of your cosmetic injectable treatments will depend on how much product is used. It is the client’s responsibility to be aware of the cost before their treatment. Prices are on the clinic’s website. Always confirm the cost of the treatment before you undergo your treatment. This will prevent unexpected surprises at checkout.
It is important that every patient at ACM have realistic expectations when it comes to results. If you are unsure what to expect then please discuss this with the doctor before your treatment. Cosmetic medicine is not an exact science. Every person is unique and will respond to products and treatments differently. It is for this reason that ACM cannot guarantee results, nor can ACM guarantee how long results will last for. Patients need to be aware that it is not realistic to have one treatment and expect all their aesthetic concerns to be addressed. Often several treatments are required to see results. Non surgical cosmetic treatments such as wrinkle injections, fillers and thread lift are not permanent. Repeat treatment will be needed to maintain results.
ACM do NOT offer refunds on any services performed by the doctor or aesthetician. This is because ACM cannot guarantee results / ACM cannot guarantee how long results will last / ACM cannot meet unrealistic expectations / ACM cannot guarantee that adverse effects will NOT occur.
ACM do NOT offer refunds on products used in a treatment or service.
ACM will offer refunds on shelf retail products where required under Australian Consumer Law.
Dissatisfied patients are encouraged to follow the complaints procedure before lodging online reviews. Please ensure you have complied with the terms and conditions before lodging online reviews.
Defamatory reviews will be referred to our legal team for resolution.
Advanced Cosmetic Medicine will inform you at your appointment when / if a follow-up appointment will be required. It is important to attend all follow-up appointments so that we are able to assess your results. It is your responsibility to inform the clinic immediately if complications occur. Ph 0403n 690 031 or Dr Targett 0408 333 136
Every patient will be required to have before and after treatment photos taken. This is an important record to determine how successful the treatment has been.
Some patients may be deemed unsuitable for certain procedures at Advanced Cosmetic Medicine. Advanced Cosmetic Medicine reserves the right to decline or cancel further management of any patient.
Video recording, photography, and sound recording by a client are strictly forbidden when having a private consultation or procedure with the doctor. Those who breach this policy will be subject to legal action.
Patients should be prepared to look worse immediately after undertaking a cosmetic treatment. This is the nature of many cosmetic treatments; you will look worse before you begin to look better. eg dermal fillers, anti wrinkle injections, cosmetic laser, factor 4, chemical peels, Cosmelan, skin lesion removal etc. We advise that you never have a cosmetic procedure performed immediately before attending an important event.
All cosmetic procedures carry associated side effects and complications which you will be made aware of during your consent process. The risks and side effects are real and DO occur from time to time.
While we will inform you of the most common side effects of your procedure/s, this list may not be exhaustive. Should you be concerned about any side effects, we suggest you ask Dr Targett questions during your consultation and conduct further research on your own.
By choosing to have a procedure performed at ACM, you must accept personally (100%) the risk of a side effect occurring. This includes accepting personal liability for the cost of treating these side effects/complications. ACM has no control over whether you will or will not develop a side effect.
Side effects and complications of a cosmetic procedure may have long-term health implications that may affect your ability to earn an income. Side effects/complications of cosmetic procedures may also affect the way you look and may impact your confidence and ability to be seen in public. Patients must accept these risks when they undertake to have a procedure performed.
You will be emailed post-treatment care instructions after your treatment. It is most important that you follow these instructions for you to achieve optimal results. Should you experience symptoms after your treatment that you believe to be out of the ordinary, please contact ACM as soon as possible on 0403 690 031 or Dr Targett on 0408 333 136.
If you are unhappy with any experience/treatment that you have received at Advanced Cosmetic Medicine, we ask that you please contact us immediately. We will address all complaints in an amicable and positive manner. Before making a complaint, please consider if you have complied with all of ACM's Terms and Conditions Policies. We value all our clients and want all our clients to have a positive experience at Advanced Cosmetic Medicine. It is ACM's goal to deliver a quality service to its customers. We value your complaint as a means of improving our service to our customers. Defamatory reviews posted online will be referred to our legal team for resolution.
ACM reserves the right to ban any client that acts in a threatening, disruptive, abusive, rude, or inappropriate manner.
By signing this agreement you (the client) agree to abide by the above terms, conditions, and policies of ACM. The doctor agrees to treat you based upon your agreement to these terms and conditions. This "Terms And Conditions Of Service Agreement" shall remain in force indefinitely after your procedure.
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